SERVICES PROVIDED BY SELECTIVE

INVENTORY

Selective Units are required to maintain a minimum inventory. Upon acceptance of the management contract, the Owner must provide Selective with a completely stocked unit according to this inventory. As needed, to maintain this inventory, during the term of the Management Agreement, Selective will provide replacements for the following items:

1. Bath, Laundry, Dishwasher and Liquid soaps
2. Toilet Tissue, Paper Towels and Kleenex
3. Vacuum cleaner bags, Trash can liners
4. Keys

HOUSEKEEPING

CHECK OUT CLEANING AND LAUNDRY SERVICE AFTER GUESTS.

Owners will be charged for cleaning after Owner Bookings or Owner-Guest Bookings.  Owner Guests may pay for cleaning if Owner makes the necessary arrangements with Selective. Selective guests pay for the checkout cleaning charge.

Selective will help owner set up and arrange the property so as to maximize income and keep costs to a minimum. Said service to include recommended furnishings, colors, patterns and any innovative and cost saving measure designed to enhance rental revenue. 

Selective will assist owners in effecting repairs and settling insurance claims. Selective will obtain repair and replacement bids and submit them to the insurance company.

Owner shall not pay Selective for Owner bookings.Owner guests not to occupy the period of December 26 to January 2, if possible.

Routine inspections of the property by office staff and maintenance persons.Caretaking properties will be checked at least once per week when vacant.

Complete inventory of property twice annually, Spring & Fall, for a small fee ($25.00 each). Owner may elect to do his or her own inventory.

MAINTENANCE

Selective will also coordinate ALL maintenance for Owner's property. Said maintenance to include SPA service, carpet cleaning, window cleaning, and the cleaning of blinds, fire extinguisher service, and chimney sweep. SNOW REMOVAL-from porches and landings immediately adjacent to the Property's front doorway as well as stairwells and driveways. Selective shall contract for snow removal on behalf of Owner.

ACCOUNTING

Owners will receive monthly statements.

Owners will receive year-end summary of income and expenses as well as ALL original invoices.

TELEPHONE

Owner will provide a touch-tone telephone for the property, as well as a phone line; Selective will contract with GTE to install a special restricted phone line, paid for by Owner. This restricted phone line will prevent guests from making unauthorized long distance calls. The current charge for this installation is approximately $45-50.

MARKETING

Selective will provide Owner with various marketing programs designed to enhance rental income. In addition to the extensive marketing program already in place including a full presence on the Internet, optional programs include:

1. Various advertising programs in periodicals and newspapers, suited to the property.
2. Individual property inter-active web page. Selective will take digital photos of the property, optimize the photos for web use, produce the we page and load it on the Selective site.
3. Offer Owner's property in conjunction with other discount or promotional packages.
4. List Owner's property on various Internet Booking Sites, doing all the production, web uploads and copy. Selective will negotiate wholesale listing rates and share the yearly cost with the Owner.
5. Personal concierge service to guests who desire to preview a property.
6. Produce individual property brochures if Owner so desires, at Owner's cost.

OWNERS WILL BE FINANCIALLY RESPONSIBLE FOR THE FOLLOWING

1. All utility payments:
   1. Electricity
   2. Gas
   3. Water & Sewer
   4. Telephone
   5. Cable T.V.
   6. Trash Removal
2. Snow Removal:
   1. Plowing of Driveways
   2. Decks
   3. Roofs
   4. Stairwells
3. Inventory Replacements:
   1. All appliances
   2. Fire Extinguisher
   3. BBQ & BBQ Tools
   4. Vacuum Cleaner
   5. Iron & ironing board
   6. Pillows & Blankets
   7. Mattress Covers
   8. Comforters and Bedspreads
   9. Brooms & Mops
   10. Snow shovel
   11. Kitchen Inventory(Dishes,Silverware,Pots,Pans,etc.)
4. Supplies:
   1. Firewood
   2. Fireplace Tools and Screen
5. Repairs
6. Spas and Sauna Maintenance
7. Property Cleaning:
   1. After Owner or Owner's Guest
   2. Owner is responsible for making arrangements for cleaning with Selective
8. Optional-Marketing: Cost sharing for listing Owner's property as an individual web page on various Internet Booking Sites(i.e vrbo, vacationrentals.com,etc.)

*other than Holiday Periods.

Selective Accommodations reserves the right to purchase all needed items to maintain a complete inventory, or to make any necessary repairs, which are under $150.00 at the Owner's expense. With respect to Travel Agent/Lodging Wholesalers Commissions, Rental Cars, and Advertising, we want to assure you that these items represent the cost of obtaining more frequent bookings and are an integral part of the Vacation Rental business.  This company performs the same tasks on any booking, whether that booking is procured through a Travel Agent or as a result of a Rental Car package.   These costs are already built into the rates and should not be considered additional. Travel Agent and Wholesaler commissions are a percentage of the gross rental income and will appear as a charge on the owner’s statement. Again, OUR GOAL is to rent your property frequently and successfully.  We are very proud of our properties and of their Owners.  A guest staying with Selective must have a pleasant and memorable stay.  Our success is directly tied to our superior accommodations, to the condition of the lodgings, and the collateral services we provide. Our staff is dedicated to serving you and to address your every concern. Our Management and Sales Divisions are more active than ever and are committed to making your ownership at Lake Tahoe a pleasant and profitable experience.